The American Citizen Services (ACS) Unit serves as a liaison abroad for various federal benefits-paying agencies such as the Department of Veterans Affairs, the Department of Labor, the Social Security Administration, the Office of Personnel Management, and the Railroad Retirement Board. ACS Vientiane can also assist the Department of Treasury with the delivery of benefits to recipients resident in Laos.
Americans wishing to apply for a social security number may do so through the ACS Unit. Please note, however, that this process may take up to six months. Applying for a social security number in the United State typically takes only two weeks.
ACS may also help you forward your claims/inquiries to the Asia Pacific Rim of SSA International Operations Center in Manila free of charge:
Veterans can access information about Veterans' benefits online at the Department of Veterans Affairs website, or can make inquiries at the ACS Unit during our walk in hours.
Concerning Federal Benefits/Federal Agency Services for U.S. Citizens, please visit living abroad tips
The Treasury Inspector General for Tax Administration (TIGTA) is responsible for oversight of IRS activities and for maintaining integrity in the U.S. Federal tax system. Fraud, waste, and abuse in Federal tax
administration are unfair to all U.S. taxpayers and can take a variety of forms. TIGTA's oversight includes targeted audits, programmatic inspections and evaluations, and both criminal and administrative
investigations of potential fraud, waste, and abuse.
Please report any information that you may have related
to potential fraud, waste, and abuse to the TIGTA
Hotline at report fraud, waste, and abuse.
ACS Appointment online
Click here to make an ACS Appointment online
Monday - Friday
08:00 - 12:00 am